Preamble: This is a 'generic' terms and conditions. Applicable for all Written tracks.You may not terminate/cancel the purchase during and/or in the middle of SPOTO support life-cycle.
As soon as our propriety materials are shared/downloaded/remote-accessed:
1) Payment must be cleared first to receive "support" services
2) There is no refund/return policy in this transaction once you start to receive service
3) Written candidates (Customer/Recipient of our service) must borne PAYPAL service charges in addition to our written exam clearance: fees.
4) Written candidates (Customer/Recipient of our service) must appear within a certain time frame window as agreed through mutual consent. See Support-cycle PDFs
5) We provide 8 days *24hours for practice on remote server， we don't provide any download.
6）We only allow one device to access materials, the server will bind your device
7）we do not accept refunds because it is a special price
8）If you pay multiple exam service, you need to share the latest pass screenshot, we deliver next one after get the last exam report